As IndiGo faces massive flight delays and cancellations, a letter allegedly written by a former employee has gone viral on social media. The letter highlights growing internal stress, staff shortages, and low salaries — issues the writer claims have been ignored for months.
What the Viral Letter Claims
The former employee alleges:
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They were paid ₹18,000 per month while handling the workload of three people.
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Despite an evident staff shortage, management failed to take corrective steps.
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Employees were increasingly dealing with exhaustion, burnout, and mental stress.
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The current crisis is not sudden, but the result of long-term neglect.
Background of the IndiGo Crisis
Over the past few days, a large number of IndiGo flights were cancelled or severely delayed, leaving thousands of passengers stranded.
This spike in operational disruptions prompted the central government to launch an inquiry and seek clarification from the airline.
Warnings Highlighted in the Letter
According to the viral note:
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Employees have been working extra shifts regularly.
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Both ground staff and technical teams are under heavy pressure.
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Without structural changes, similar crises may occur again.
Social Media Reaction
After the letter surfaced:
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Many users criticised the airline for allegedly ignoring employee welfare.
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Some linked the service disruptions to overworked staff.
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Others argued that the truth will be clear only after official investigations conclude.
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