Powai couple Dinesh and Anita Raheja, aged 65 and 59, respectively, have Dinesh said, “We want people to know our story. There are several people who have been duped and have spoken about their experience. However, not all patterns are the same. There are tweaks in modus operandi, how the scamsters present themselves.
Anita said, “On June 8, we got a message on my husband*s cell phone that read: â€˜Dear customer, your electricity will be disconnected at 9.30 pm on 8/6/22 because your previous month*s bill was not updated.* I rushed and paid the amount through a well-known payment gateway at the Saki Vihar branch of Tata Power in the morning.
In the afternoon,” Anita continued, “a person who identified himself as Avinash Verma called my husband about non-payment of bills. When he said we had made the payment, he said that the payment was not reflected in the system and hence electricity would be disconnected by evening.” She said, “He then asked me to share details of my bank account to check if the payment has been made and to ensure that it is reflected in the system, so I shared the details with him.”
Anita added, “Then the caller asked me to download an app called TeamViewer on my phone, and not on Dinesh*s phone. To win my trust he also told me to not share CVV or OTP with him, but asked me to share the same with my husband via SMS. While we were talking, I got messages that Rs 50,000 and Rs 99,800 have been debited from my credit card. When I asked him, he said it was an aberration that took place due to linking my account to the Tata Power system. He kept me engaged in conversation for the next 30 minutes while apologising profusely and assured that the entry would be reversed. I was becoming suspicious and asked him to share his phone number. He shared his number and went off the line. I immediately called the credit card customer care and blocked my card.”