India’s largest airline, IndiGo, faced an unprecedented operational setback today as it suspended all domestic departures from Delhi Airport until midnight. The move triggered large-scale disruption for thousands of travelers and created long queues across terminals.
What Led to the Shutdown
IndiGo has been dealing with a severe manpower imbalance, especially among cockpit and cabin crew. Recent adjustments in duty-time rules have further reduced the number of available staff for continuous operations. Combined with high passenger traffic, this created a bottleneck the airline could not manage in real time.
Impact on Passengers
With the cancellation of all domestic flights from Delhi:
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Flyers faced major delays, missed connections, and last-minute changes.
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Several passengers reported difficulty in rescheduling as other airlines rapidly filled up seats.
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Long queues were seen at ticketing counters, helpdesks, and baggage areas.
Nationwide Ripple Effect
IndiGo’s large share in India’s domestic market means that problems in one hub quickly spread across the network. As Delhi is the airline’s biggest operational base, the suspension caused:
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Widespread delays on routes connected to major cities
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Increased pressure on other carriers
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Rapid fare spikes on alternate flights
What IndiGo Is Attempting Now
The airline is currently:
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Reworking crew rosters
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Adjusting its schedule to comply with new flight-duty regulations
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Stabilizing operations to prevent repeated cancellations in upcoming days
IndiGo is also advising passengers to check flight status before leaving for the airport and opt for free rescheduling or refunds, depending on their booking source.
What to Expect Next
Although the immediate shutdown is expected to ease after midnight, it may take a day or two for the network to fully return to normal. Travelers with urgent plans should keep alternatives in mind, as residual delays are likely.
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